We will ship your items to you directly from a number of warehouses around the world, on a fully trackable service.
We usually dispatch your items within 48 working hours of receiving your order.
All items are sent individually, so your order may arrive in more than one parcel or on different days, but we will provide you with tracking details for each parcel so you can keep track of your deliveries.
Dispatch or delivery of your order may occasionally be delayed due to the following...
Busy periods including sale & product launches
Service outages such as extreme weather, strikes, customs delays
Public holidays
Your order contains a pre-order item
We suspect fraud or foul play
The item you ordered is unavailable
If the product you ordered is out of stock, we will advise you via email and do our best to source a replacement where possible.
If we suspect fraud or foul play, we may place your order on hold and contact you for further details.
We cannot 100% guarantee delivery within the specified timeframe, as unfortunately, delays do sometimes happen. However your courier will keep you up to date via email and SMS as to the progress of your delivery, and you can always get in touch with our UK based customer service team with any queries you may have.
UK
UK Standard Delivery: FREE for all orders
Tax, Duty & Import fees included at checkout? YES!
No additional fees to pay to receive your order
Your order will usually be delivered 6-8 working days after dispatch
This service covers the UK
BFPO and PO Box addresses, IOM, and the Channel Islands are not currently covered
US
US Standard Delivery: Starting from £9.95 per order
Import fees, Tariffs & Tax included at checkout? YES!
No additional fees to pay to receive your order
The cost of your shipping will be calculated at checkout based on the order weight
Your order will usually be delivered 6-10 working days after dispatch
This service covers all 50 states and D.C.
APO and PO Box addresses, Puerto Rico, Guam, and other US regions are not currently covered
EU - Selected Countries
EU Standard Delivery: £4.95 per order
Tax, Duty & Import fees included at checkout? YES!
No additional fees to pay to receive your order
Your order will usually be delivered 6-8 working days after dispatch
This service covers the following regions:
Austria
Belgium
Denmark
France
Germany
Ireland
Italy
Netherlands
Spain
PO Box addresses & Parceldrop locations are not currently covered
We hope to roll out services to the rest of the EU very soon!
Rest Of World - Coming Soon
We're working hard to bring more delivery services to our fans all over the world as soon as possible!
We hope to introduce delivery services to the rest of the EU, Europe, Canada, Australia, and other key countries very soon