null

Pre-order T&C's

We are delighted to offer pre-orders for our much-anticipated Longer Lashes and Spit Spot boots! These styles are not currently in stock, but by placing a pre-order, you can secure your chosen style, colourway and size ahead of production. Pre-orders give everyone the opportunity to purchase the pair they've been waiting for, without the worry of missing out!

Pre order opens Thursday 12th November at 12pm UK time.

Pre-sales will be open across 2 styles and 6 colourways.

Maximum of 2 pairs per colourway, per customer.

Pre-sales will stay open for 10 days until Monday 23rd November at 12pm UK time.

Estimated despatch date: 31st January 2027

Once despatched, please refer to our Delivery page for estimated delivery timeframes, which are usually up to 10 days after despatch. Please note that all dates are estimates and may be subject to change. We will keep you informed of any significant updates and notify you as soon as your order is ready for despatch.

Pre-Order T&C's

What Is a Pre-Order?

A pre-order allows you to purchase selected Irregular Choice products before they have been manufactured or become available for dispatch.

Pre-order products are clearly identified on our website, together with their estimated dispatch dates.

By placing a pre-order, you acknowledge that the products are not available for immediate dispatch and that payment will be collected before manufacturing and fulfilment.

Payment

Full payment is required when placing a pre-order.

Payment will be processed at checkout using our available payment methods.

Once your order has been accepted, we will arrange for the products to be manufactured and subsequently dispatched in accordance with the estimated dispatch schedule.

Estimated Dispatch Dates

Estimated dispatch dates will be displayed on the relevant product pages before purchase.

We will make every reasonable effort to meet these dates. However, manufacturing and international shipping can occasionally be affected by circumstances beyond our control.

If we anticipate a significant delay, we will notify affected customers as soon as reasonably possible and explain the revised delivery arrangements and available options.

Where required by applicable law, customers will be offered the opportunity to agree to a revised delivery date or receive a refund.

Nothing in these terms affects your statutory rights if we fail to deliver within an agreed or legally required timeframe.

Fair Purchase Policy

We want our special releases to be enjoyed by as many genuine Irregular Choice customers as possible.

To help prevent automated purchasing, bulk buying and speculative commercial resale, we have enforced a limit of 2 pairs per colourway per customer.

Our team will be reviewing orders to ensure this limit is adhered to. Any orders found to exceed this limit will be cancelled.

We reserve the right, where legally permitted, to review, reject or cancel orders that we reasonably believe:

- Have been placed using automated purchasing software or bots.

- Exceed the stated purchase limits, including through multiple accounts or separate transactions.

- Have been placed predominantly for commercial resale.

- Involve attempts to circumvent our fair purchase restrictions.

We may consider relevant order information when reviewing potentially related purchases.

Orders cancelled by us under this policy will be refunded promptly to the original payment method.

Purchases for Commercial Resale

Our pre-order releases are intended primarily for customers purchasing products for personal use.

Purchases made predominantly for commercial resale are not eligible for any voluntary consumer returns benefits we offer, unless we expressly agree otherwise.

Commercial purchasers may not qualify for statutory consumer cancellation rights that apply to purchases made wholly or mainly outside a trade, business or profession.

Any return or refund request from a commercial purchaser will be assessed in accordance with the applicable contract and law.

We reserve the right to request reasonable information where there is a genuine basis to believe an order was placed for commercial resale.

Customer Cancellations and Returns

We understand that circumstances can change between placing a pre-order and receiving your shoes.

Customers may cancel pre-orders and return products in accordance with their applicable statutory consumer rights and our Returns & Refunds Policy.

For example, eligible UK consumers generally have the right to cancel before delivery and for 14 days after receiving their goods.

Pre-order products are not automatically exempt from statutory cancellation rights merely because they are manufactured after the order is placed.

Where permitted by law and clearly disclosed before purchase, customers are responsible for the direct cost of returning unwanted products.

Products must be handled with reasonable care. Where permitted by applicable law, a proportionate deduction may be made for diminished value caused by handling beyond what is necessary to establish their nature, characteristics and functioning.

Nothing in these terms excludes or restricts any statutory cancellation, refund or other consumer rights.

For full details of our return arrangements, including return costs, please read our Returns & Refunds Policy.

Production Availability

Pre-orders are subject to our ability to manufacture and supply the products.

A minimum order quantity must be met for each colourway in order for the factory to proceed with production. If the minimum quantity is not reached for a particular colourway, production of that colourway will be cancelled. We will contact affected customers directly to offer alternate options or a full refund.

If we are unable to fulfil an accepted order, we will notify affected customers and provide a refund in accordance with applicable law.

Combined Orders

Pre-order products may have different dispatch dates from products that are already in stock.

Where available, customers may be offered separate shipping arrangements at checkout.

Christmas Gift Certificate

We know some of you will be purchasing these as gifts for friends and loved ones. Shortly after the pre-order window closes, all customers will receive an email which contains a downloadable Christmas gift certificate. It's the perfect way to let someone know that a special gift is on its way, even if it hasn't arrived in time for Christmas!

Contact Us

If you have any questions about your pre-order, delivery dates, cancellations or returns, please contact our Customer Services team at:

hello@irregularchoice.com

We want your Irregular Choice experience to be every bit as fabulous as the shoes themselves!

Our T&C's do not affect your statutory rights.