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terms of service

This page (together with the documents referred to on it) tells you the terms and conditions on which we supply any of the products ('Products') listed on our website www.irregularchoice.com ('our site') to you. Please read these terms and conditions carefully before ordering any Products from our site. You should understand that by ordering any of our Products, or using our site, you agree to be bound by these terms and conditions.

You should print a copy of these terms and conditions for future reference.

Information About Us

www.irregularchoice.com is a site operated by Anomalous Trading Limited (“we”, “us”, “our”). We are registered in Hong Kong under company number 79290519 with our registered office at Unit 1206, 12/F., Peninsula Centre, 67 Mody Road, Tsim Sha Tsui, Kowloon, Hong Kong.

Our registered address is:
Anomalous Trading Limited, Unit 1206, 12/F., Peninsula Centre, 67 Mody Road, Tsim Sha Tsui, Kowloon, Hong Kong.

If we ship your order to the UK or EU, we may use EORI number GB045429614000 for customs processing (where required).

We trade under the name(s) IRREGULAR CHOICE.

Your Status

By placing an order through our site, you warrant that:

You are legally capable of entering into binding contracts; [and]
You are at least 18 years old

How The Contract Is Formed Between You And Us

After placing an order, you will receive an e-mail from us acknowledging that we have received your order. Please note that this does not mean that your order has been accepted. Your order constitutes an offer to us to buy a Product.

All orders are subject to acceptance by us, and we will confirm such acceptance to you by sending you an e-mail that confirms that the Product has been dispatched (the Dispatch Confirmation). The contract between us (Contract) will only be formed when we send you the Dispatch Confirmation.

The Contract will relate only to those Products whose dispatch we have confirmed in the Dispatch Confirmation.

We reserve the right to cancel or refuse any order before dispatch (including, without limitation, where we suspect fraud, bulk buying for resale, a pricing error, or stock availability issues).

Links

We may provide links on our site to the websites of other companies. These links are provided for convenience only. We do not control third-party websites and are not responsible for their content, policies, products, or services.

Consumer Contract Rights

Your consumer rights depend on where you live.

UK and EU customers (consumer purchases)

If you are a consumer in the UK or EU, you may have a legal right to cancel your order within 14 days of receiving the Products (subject to any lawful exceptions). If you cancel within this period, you will be entitled to a refund in accordance with our Returns & Refunds Policy.

USA and other customers

For customers in the USA (and any other country), returns, exchanges and cancellations are handled in line with our Returns & Refunds Policy, except where local law gives you additional mandatory rights.

To cancel or request a return, you must contact us in writing and follow the steps set out in our Returns & Refunds Policy. Returned Products must be in the same condition as received (unworn, with original packaging where applicable), unless the item is faulty.

Availability & Delivery

Your order will be fulfilled by the delivery date set out in the Dispatch Confirmation or, if no delivery date is specified, within a reasonable time after dispatch. Delivery times are estimates and may vary due to carrier delays, customs processing, peak periods, or events outside our control.

We ship from Hong Kong (or other fulfilment locations we may use from time to time).

Risk & Title

You will be responsible for the Products from the time they are delivered to you. The Products will be at your risk from the time of delivery.
Ownership of the Products will only pass to you when we receive full payment of all sums due in respect of the Products, including delivery charges.

Price & Payment

The price of any Products will be as quoted on our site from time to time, except in cases of obvious error. Delivery costs will be added to the total amount due as set out at checkout.

Taxes, VAT, duties and import charges

Because we ship internationally, your order may be subject to additional charges depending on destination:
UK: VAT may be charged at checkout where required. Depending on your order and shipping method, import charges may also apply.
EU: VAT and/or import charges may apply depending on destination country and the shipping option selected.
USA: Sales tax may be collected where required, and import duties may apply depending on the shipment.

Unless we clearly state at checkout that duties/taxes are included, you are responsible for any import duties, customs fees, local taxes, or handling charges charged by your country or the carrier.

Prices are liable to change at any time, but changes will not affect orders in respect of which we have already sent you a Dispatch Confirmation.

If we discover an error in the price of a Product you have ordered, we will contact you with the correct price and you may choose to continue the order at the correct price or cancel it.

Payment for all Products can be made using the payment methods shown at checkout.

Vouchers, Discount & Goodwill Codes

Gift vouchers, credit notes, discount codes and goodwill codes are subject to any terms provided at issue and/or at checkout.

Unless stated otherwise:
Discount and goodwill codes are not transferable and cannot be exchanged for cash
Codes may not be reissued if lost or expired
Codes cannot be applied retrospectively
If you return an item purchased with a discount, your refund will reflect the amount you actually paid.

We reserve the right to withdraw, cancel or refuse codes where we reasonably believe they have been misused.

Sale

At times, our website will offer certain Products at a reduced price in a Sale period. Sale prices may change during a Sale period.

Returns for sale items are subject to our standard Returns & Refunds Policy unless stated otherwise.

Returns & Refunds Policy

Details of returns, refunds, exchanges and cancellation steps are set out in our Returns & Refunds Policy, which forms part of these terms.

Refunds are normally made using the same payment method used for purchase.

Our Right To Cancel

We reserve the right to cancel your order before dispatch for any reason, including if we suspect fraud, misuse of discount codes, or bulk buying for resale.

Our Liability

We aim to provide Products that are as described and of satisfactory quality.

To the fullest extent permitted by law:

Our total liability relating to a purchase is limited to the price paid for the Product (and any delivery charges paid to us for that Product).
We are not responsible for indirect or consequential losses (such as loss of profit, loss of business, or loss of opportunity).
Nothing in these terms limits or excludes liability that cannot legally be limited or excluded (for example, liability for fraud, or for death or personal injury caused by negligence where applicable).

Representation

We do our best to display Products accurately. Colours and appearance may vary depending on your device/screen. Product photos and descriptions are provided as a guide.

Some Products may show small variations due to hand-finishing and production updates. This does not affect your legal rights.

Import Duty

Orders shipped to the UK, EU or USA may be subject to customs checks and import charges depending on local rules.

If duties/taxes are not collected at checkout, these charges will be requested by the carrier or your local customs authority. You are responsible for paying them.

If you refuse to pay duties/taxes and the parcel is returned or destroyed, we may deduct any return shipping, handling fees and unrecoverable charges from your refund.

Written Communications

When using our site, you accept that communication with us will be mainly electronic. We will contact you by e-mail or by posting notices on our website. You agree that electronic communications satisfy any legal requirement for communications to be in writing.

Notices

All notices given by you to us must be given to:

Anomalous Trading Limited, Unit 1206, 12/F., Peninsula Centre, 67 Mody Road, Tsim Sha Tsui, Kowloon, Hong Kong, or by email to the contact address shown on our site.

We may give notice to you at the e-mail or postal address you provide when placing an order.

Events Outside Of Our Control

We will not be liable for any failure to perform, or delay in performance of, any obligations caused by events outside our reasonable control (for example, carrier disruption, customs delays, strikes, natural events, war, pandemic events, government restrictions, or interruptions to telecommunications).

Severability

If any part of these terms is found unenforceable, the rest will remain in force.

Entire Agreement

These terms and any document expressly referred to in them represent the entire agreement between you and us in relation to your purchase.

Our Right To Vary These Terms And Conditions

We may revise these terms from time to time. The terms in force at the time you place your order will apply to that order.

Law And Jurisdiction

These terms (and any Contract for the purchase of Products) are governed by the laws of Hong Kong SAR.

The courts of Hong Kong will have jurisdiction, except where mandatory consumer protection laws in your country of residence require otherwise.